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Communication for Geeks®

​January 16, 2014

Come hear Communication for Geeks® speak at NYSPIN.  “Effective Communication for Project Success...And a Proven Structuring Tool to Get It Right.”   http://nyspin1401.eventbrite.com/?aff=cfg, January 30, 5:30 PM

If you can’t communicate your best ideas, your potential will never be realized.  It will remain just that….potential!  In a recent study, the Project Management Institute found that highly effective communicators are more than 5 TIMES MORE LIKELY TO BE HIGH PERFORMERS than minimally effective communicators.  We will share some communication fundamentals as well as some tips you can use immediately.

          Communication for Geeks®

             Inspiring Great Communication

Client Ready™ Consulting Fundamentals Seminar, Part 2

November 16, 2013

We will deliver Part 2 at Fordham University. Topics include Stakeholder Analysis, Value Based Selling and How to Scope and Price a Re-Design Engagement.  Consulting is about putting structure into a confused, unstructured environment.  This seminar series will give students some tools and a perspective to act decisively when surrounded by ambiguity...which is often the case at a client's operation.  These workshops are designed to introduce students to some basic tools and the fundamental logic flow used in process redesign engagements.  We use simple examples and then a real world case.  In addition, participants will learn several tips and tricks to use in client engagements.

Client Ready™ Consulting Fundamentals Seminar, Part 1

October 8, 2013

We will deliver Part 1 at Fordham University. Topics include Basic Process Redesign, Introduction to Process Mapping and Introduction to Root Cause Analysis.  Consulting is about putting structure into a confused, unstructured environment.  This seminar series will give students some tools and a perspective to act decisively when surrounded by ambiguity...which is often the case at a client's operation.  These workshops are designed to introduce students to some basic tools and the fundamental logic flow used in process redesign engagements.  We use simple examples and then a real world case.  In addition, participants will learn several tips and tricks to use in client engagements.

Six Sigma:  Why Data Doesn't Matter

September 27, 2013

Abstract:  Many if not most redesign efforts are data driven.  We slice and dice the data in all sorts of ways and we apply a whole host of statistical wizardry in our six sigma efforts.  But in a redesign effort where we want to make a fundamental change in how we do things, data doesn’t matter!  Your process steps are the same regardless of how ‘out-of-whack’ your systems are.

                      

People can get too focused on the wrong metrics.  We focus on one metric that’s too high or another that’s too low, then we reward our staff based on that metric.  Assuming our people aren’t stupid, in effect we’ve encouraged our managers to ‘game-the-system.’  Now we’ve made things worse.  In other cases, the data isn’t available.  This problem is quite common at smaller businesses, and if you are changing your metrics as part of your redesign effort, the data might not have been collected previously.  Before you can fix your problem, you need to understand it.  Whether you’re at 3 sigma, 4 sigma or 5 sigma, you’ll still examine the problem with a process map, a value stream map, a root cause analysis or some other graphical representation.  Then, and not until then, you will design the new system which will include the appropriate metrics.  Either way, your process redesign steps will be the same regardless of the data.

Communication For Geeks™

​August 18, 2013

"SELLING" Technical Information.  If you can’t communicate your best ideas, your potential will never be realized.  It will remain just that….potential!  We're building an alliance with a New York based venture called Communication For Geeks™.  Our mission is to help technical experts the world over improve their communication skills.  Please feel free to contact us for more information.